IAutohaus provides a detailed assessment of the vehicle and accurately diagnoses and repairs the issue the FIRST time. Communication between the shop and the customer is as easy as texting your service advisor. I wouldn't take my Sprinter anywhere else. The only improvements I can recommend is a non-contact payment system due to Covid and pressuring Mercedes parts providers to lower their prices lol.
Overall I had a great experience working with Chris. He was very professional and easy to work with and communicated well throughout the process. Definitely recommend.
My Mom had been bringing her VW to iAutohaus for quite some time and was very satisfied until the last couple of visits. Suddenly, they have become inattentive and generally unresponsive. This last service request resulted in them keeping the vehicle the entire day with no status update only to not diagnose nor find the problem. When attempting to contact them by phone the IVR system answers then hangs up after a few seconds. Unfortunately the only to way to get my issues addressed was to go back to the shop. Ultimately, I picked up the un-repaired vehicle. I cannot ...
My fiancé and I had been looking for a Porsche Panamera for about 6 months. I came across IAUTOHAUS and we are so extremely happy! Wesley has so much patience with me as I had a million questions. He was so straight forward and by the end, we felt like they were family. Him and Joann made this process so streamlines and easy. We live in Dallas so we bought the car without even test driving it. This is how much faith we had in Wesley and Joann. The car arrived (a couple of days early!! This is how great Joann ...
The "Gold Standard" when it comes to buying used luxury vehicles. EVERY ASPECT of the buying experience is TOP SHELF. Superior vehicle selection, very competitive prices, super clean showroom and service area, professional/friendly/patient and knowledgeable sales staff and a "no pressure/no BS" environment. dealerships like this are a RARITY in the industry. This is my third purchase at iAutohaus and everyone seems to get better. Even friends I recommended to them are very impressed with their standards. PHENOMENAL , A+++ dealership.
They did a very comprehensive buyers inspecrion for me on a car out of state. Tyler was beyond helpful and bent over backwards to make sure they answered all my questions. Cost was very fair. Highly recommend!
Very professional group of expert!
Worked with Kyle and Josh to get my AC fixed. During this process, another issue came up while the car was in the possession of iAutohaus.Josh and Kyle worked with me to correct the issue and I left fully satisfied. I would recommend iAutohaus for all your repair needs.
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